Human Resources Management deals with the management of people within an organization and motivating them to excel in their workplace. This course will expose students to the internal and external factors influencing and shaping human resources in the workplace. It will introduce students to objectives, functions, and organization of personnel programs, the motivational models and the career management system, and the activities involved in human resources planning including recruitment, selection and placement, training and development, compensation, health and safety, and employee relations. Lastly the course will expose students to the management of conflict in the workplace.

Yucatec or Yucatan Maya (known to its own speaker’s simple as Maya) is a Mayan language of the Yucatan Peninsula and Northern Belize. 800,000 Mayan people speak dialects of this language fluently today.

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel – from the reservations process to the check out and settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluations of front office operation and to human resource management. Front office procedures and management are placed within the context of the overall operation of a hotel. This course also provides the student with theory and practice relative for proficiency in the accommodation sector. The learner will focus on all aspect of the relationship between rooms division and other departments with a lodging operation.

The purpose of this course is to provide students with an understanding of the importance of tourism products. They are considered to be the basis for a destination’s tourism sector operation; unless the tourism product meets the needs and expectations of tourists, the destination cannot realize full potential. However, only a few destinations focus their attention on the development and delivery of the various attractions and activities that make up the tourism product.  

Sustainable tourism is attracting enormous attention today throughout the world and is clearly a complex and diverse issue which as the world develops will become an increasingly significant part of a growing tourism industry. Thus, this course introduces students to the tourism industry with an insight into sustainable tourism.  It also provides an up-to-date, comprehensive coverage of the practice and management of the subject.  It will focus on a range of definitions of sustainable tourism from the different sectors of tourism and different parts of the world. Key issues and current debates are also discussed and a range of examples of sustainable tourism management practice are given. The course is designed to be interactive, with group and individual exercises and discussion points to further understanding of the subject.  The aim of this course is to focus on the practical side and to explore the ways in which tourism could be managed in ways that would make it more sustainable.

The purpose of this course is to provide students with an understanding of the importance of tourism products. They are considered to be the basis for a destination’s tourism sector operation; unless the tourism product meets the needs and expectations of tourists, the destination cannot realize full potential. However, only a few destinations focus their attention on the development and delivery of the various attractions and activities that make up the tourism product.